Ahoy, Michael! Welcome to planDisney, and welcome back home after a magical vacation at sea! I'm so glad you secured a
Future Cruise Offer (aka, "placeholder"). It's so much easier to hear Captain Mickey say, "See 'ya real soon!" when you can say, "Yes! Yes, you will!" Not only do you know you can set your sights on another cruise in the next two years, you can save 10%. This is an amazing offer on a future cruise you can only get onboard.
You can download your onboard folio from the
Disney Cruise Line website if your cruise was within the last 90 days. Go to the "Already Booked" tab and select "Castaway Club." Scroll to "My Cruises" for a list of all the cruises you have taken to find a link to download your folio. If your cruise was more than 90 days ago, you can
call Disney Cruise Line for assistance.
Disney Cruise Line recently made updates to the site that make finding and using your placeholder easier. While you are on the "
Castaway Club" page to get your folio, you can also find your placeholder in the list of reservations.
You can also find your placeholder with your upcoming cruise reservations. Go to "Already Booked" and select "My Reservations." If you have multiple reservations, use the dropdown "Reservation" box to view the placeholder. I love seeing the expiration date to know how soon I need to sail again with the discounted rate.
When you are ready to book your next adventure beyond the reef, you can start planning with the "Search All Cruises" link next to your placeholder information. If you linked a travel agent to your placeholder when you purchased it, they can access and book your trip with this offer.
Michael, I hope this helps you find everything you need. If you have any questions about this or planning your next cruise, please sail back by
planDisney. We're all aboard to help!
SEAS the Adventure!
Jana