Mom and Child in room at Polynesian
  • On Mar 17, 2021
    Dickey from MS Asked

    How to find an existing reservation number?

    Hey there, hi there, ho there, Dickey! You're as welcome as can be here at planDisney! It looks like your Walt Disney World Resort adventure starts tomorrow! Let's get this show on the road!

    Okay, there are a couple of ways to find your Disney Resorts Collection hotel reservation. First, when you made the reservation, you should have received an email confirmation. You'll find the confirmation number in the subject line of the email (it will read something like "Walt Disney World Vacation Confirmation! (#000000000000)". The number is also in the body of the email, under the photo of the Resort hotel and the line "Thank You. Your Order is Confirmed." If you can't find it, you might want to check your spam folder. The sender will be "Walt Disney World Reservations."

    You can also find your confirmation number in your My Disney Experience app on your phone. Just look for the Menu button (three small horizontal lines) in the bottom right corner of your screen and click there. Then, click on "Resort Hotel," and scroll about halfway down to see your room type, confirmation, and details.

    If you're still having trouble finding your reservation, I'd go ahead and call Disney's Guest Services number, and a friendly Cast Member will be more than happy to help!

    Dickey, while we're chatting about all the great info you can get in your My Disney Experience app, don't forget one of my favorites - Mobile Ordering! You can use this feature all over the Walt Disney World Resort to get tasty meals on-the-go by ordering and paying right in your app. It's a real time saver!

    I hope this helps you get those last-minute details all squared away, Dickey. Please come see us again if you have any more questions, and have fun!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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