Sleeping Beauty Castle
  • On Mar 5, 2022
    Molly from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do I find the Disney gift cards I entered in the app? I entered them months ago and now can’t access them. Arriving on March 21!

    Hello, Molly, welcome back to planDisney!

    Don’t you just love using the Disneyland Mobile App? I love the user-friendly way that I can navigate through my plans, the helpful tips and the managing of my plans during my Disneyland Resort visits. And, when I discovered I can add up to 6 payment methods, I needed more shopping bags!

    Molly, to locate all the payment methods, including your Disney Gift Cards stored in your Disneyland Mobile App account, here is what to do:

    1. Open the Disneyland Mobile App and on the Home Screen locate the three stacked lines on the bottom right.
    2. On your Welcome Molly page, scroll down and tap My Profile.
    3. On the My Account page click on Payment Method and your Disney Gift Cards should be tucked away - you can add more payment methods (up to 6) by tapping the +Add a Payment Method.

    If you need to check the balance of or add more funds to your Disney Gift Cards please enter your Account Number (on the back of your card) and the EAN (this is the extended account number or sometimes called the PIN or Security Code on the back of the card, please remove the covering).

    Molly, when all your payment methods have been safely updated and stored, you can enjoy the convenience of Mobile Food & Beverage Ordering during your visit.

    If you summon the complimentary Disney Genie in the Disneyland Mobile App you will receive a personalized suggested itinerary to enhance your day and continuous updates for attraction wait times at the standby lines and at the Lightning Lane entrances. You can even save time waiting in attraction lines by opting into the Disney Genie+ service right from the app!

    Molly, please don’t forget to secure your Disneyland Resort - Theme Park Reservations as this is currently the system in place for visiting the theme parks.

    I hope this information was helpful, and I wish you the happiest of visits to Disneyland Resort - thank you!

    ~ Jacqueline

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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