• On Oct 17, 2021
    Claire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How how do we find out how much credit we have for COVID cancelled cruises?

    Hi Claire!

    We are thrilled to have you visit us here at planDisney! So sorry that your prior plans necessitated a change in course. With Captain Mickey at the helm, we are now sailing in much smoother waters. I heard excellent things about the Disney Magic at Sea sailings, and I know many like you in the UK are eager for more adventures at sea. And with so much included on a Disney cruise, it makes budgeting for travel much easier. 

    To find out about your Future Cruise Credit(s), you will need to contact a Disney Cruise Line Vacation Planning Specialist. They can tell you the total you are working with, apply the credit to your future sailing, and give you details about your booking.

    Those Future Cruise Credit(s) can be used to secure a new itinerary from all the fabulous ones available. And if there is any balance after you make your selection(s), it will be placed in your onboard account as a non-refundable onboard credit. It typically takes 10-14 days for the future cruise credit to show on your reservation. 

    All Future Cruise Credits offered due to the COVID-19 operations suspension can be used on or before September 30, 2022. If you are not able to use your Future Cruise Credit, you would qualify for a refund up to the amount of your original voyage fare.

    Claire, I truly hope a Disney cruise is on the horizon for you. Chart a course back to planDisney if we can be of further assistance in your vacation planning. 

    SEA ya real soon!

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Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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