Radiator Springs
  • On Feb 22, 2021
    Psm from CA Asked

    How do I find a copy of my eticket?

    Hi Psm! 

    Welcome to planDisney! Thanks for bringing your question our way! 

    If you purchased tickets on the Disneyland App. Your eTicket should be located in the “Tickets & Passes” section of the App. Don't be alarmed if your tickets disappeared from your Disneyland App. The tickets were most likely removed because they reached their original expiration date. But, the Disneyland Resort announced extensions to a few different promotional theme park ticket types including Southern California Resident Tickets, Canada Resident Tickets and 2020 Military Salute Tickets. Please check the Disneyland Resort website for more information about the new ticket expiration dates for these promotional ticket offers. Non-promotional single day tickets that expire on March 31, 2021 and wholly unused, non-promotional multi-day tickets that expire on January 12, 2021 or April 13, 2021 will have the expiration date extended to December 16, 2021. Therefore, you should see the tickets reappear on your account once the Disneyland Resort theme parks announce a reopening date. And, if they do not automatically show up, simply add them back to your account using the number on your eTicket. After your original purchase, you should have received a confirmation email with your eTicket information. 
     
    If you're unable to locate that email, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to assist you further. 

    I hope this helps! Please keep coming back to planDisney with more questions in the future! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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