Hi Angela, and welcome to planDisney!
If you are looking for your balance, that is a good sign that a magical vacation is on the horizon for you! Congratulations!
I have found the balance to be present within my
My Disney Experience account. Using the app, select the three lines at the bottom right and choose “Future Plans.” From there, “View Room Details” and “View Charges,” and your balance and its due date should be seen at that point. If you have issues finding it, I recommend calling (407)939-1936 to get assistance from a cast member.
Do not forget, the balance of your
Walt Disney World Resort vacation is due 30 days prior to your arrival. In addition, the “Final Payment Due” date is included in the original confirmation email you received when you made your reservation. If you have issues finding it, I recommend calling (407)939-1936 to get assistance from a cast member.
Please return should you have additional questions; we are here to help.
Have a wonderful Walt Disney World Resort vacation!
Raquel