Gran Destino
  • On May 8, 2022
    Karen from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I find my balance for my vacation?

    Hiya Karen,

    Welcome to planDisney! We are so excited to have you here and that we get to help you with your upcoming Walt Disney World Resort vacation. How to find your balance for your vacation depends upon whether or not you have a Walt Disney World Resort Vacation Package or a room-only reservation. If you have a room-only reservation, I always suggest locating your confirmation email. Your email will show you how much you have already paid towards a deposit and what remaining balance is due at check-in.

    If you have a Walt Disney World Resort Vacation Package, you can find your remaining balance and make payments towards it using My Disney Experience. First, log in to your My Disney Experience account and select "My Plans" from the drop-down menu. "My Plans" will display your upcoming trip itinerary, including your resort hotel details and Disney Park Pass Reservations. Note that if you do not see your resort hotel details under "My Plans," you may still need to link your resort hotel to My Disney Experience. If your resort hotel details are present, you should see a blue button next to your resort information that says, "Make Payment." Once you click that button, you will be able to see your current remaining balance. Now let's say that you still don't see your balance; in this case, I suggest reaching out to a Cast Member at (407)-939-4357 for further assistance. Sometimes Wreck-it-Ralph gets a little carried away on the internet and glitches My Disney Experience, so let a Cast Member try to "fix-it."

    I hope you can locate your balance, Karen! If there is anything else we can help you with, please come back and see us!

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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