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  • On Apr 7, 2022
    Peggy from OH Asked

    Where do I find the balance owed on my vacation? Keeps telling me to look for charges but there is no tab for that on my resort page.

    Hiya, Peggy!

    Welcome to planDisney! I am so very glad that you found us. I hope that you and your travel party are getting excited about your magical adventure. Your arrival date will be here before you know it. 

    You can find your remaining balance and the option to make a payment through My Disney Experience on The Walt Disney World website. You will select the My Plans option from the My Disney Experience drop-down menu. This page will list everything coming up on your magical itinerary, including your Walt Disney World Resort hotel. Along with your hotel confirmation, you should see a remaining balance and a blue Make a Payment link. Select this link to complete an online transaction in a matter of minutes. Payment towards a Walt Disney World vacation package cannot be completed through the My Disney Experience mobile app. I also want to mention that if you booked your upcoming trip through a travel agent you will need to process your payments directly through them. The remaining balance and payment options will not be shown on your My Disney Experience account in this situation. If you are still unable to process a payment online, I recommend reaching out to a friendly Cast Member with Disney Resort Hotel Reservations. They will be able to assist you with processing a payment by phone. 

    As you are checking things off of your magical to-do list, don't forget to make your Disney Park Pass reservations. This is a marvelous year to visit The Most Magical Place on Earth and dates fill up quickly. I would feel terrible if you were unable to visit your favorite park during your stay because reservations were no longer available! Don't delay, make your Disney Park Pass Reservations today. 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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