Mickey in Front of Vintage Car
  • On Jan 16, 2022
    Rita from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do I find my balance for my Magic Keys that I pay each month?

    Heigh-ho, heigh-ho, it’s off to planDisney you go! Welcome, Rita, and thanks for stopping by! 

    Congratulations on joining the Magic Key family! I also have a Magic Key, and I love the many benefits and discounts that come along with it. I checked with a Cast Member, and was told that you can call the Monthly Billing Department at (800) 410-4656, option 1, to find out the balance on your Magic Key. This department is open daily from 8:00 AM to 9:00 PM PST. You can also check this information at the Main Entrance Ticket Booths during your next visit to the Disneyland Resort.

    In addition, you can access your Magic Key contract by checking your confirmation email – mine came from "dlr.guest.mail@disneyonline.com" if you prefer to search your inbox that way. You’ll find your monthly payment contract attached to this email as a PDF. There, you’ll find the number of payments (excluding your down payment), your monthly payment amounts, and when your payments are due (payments will be due on the same day of your initial payment, each month of your contract). 

    Rita, I hope you’re planning to make a park reservation for February to celebrate “Magic Key Holder Celebration Month!” This month-long celebration will be found in both theme parks, the Downtown Disney District, and even at home. I recommend following @disneylandmagickey on Instagram and Facebook for more exciting Magic Key announcements!

    Wishing you a year filled with magic and adventure!
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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