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  • On Sep 10, 2022
    Joy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I find my balance for future cruise credits? Will they be able to be used to the September 8 Disney+ promotions?

    Ahoy there Joy! (Well, isn't that rhyme just delightful?) Welcome aboard planDisney! 

    When it comes to using your Future Cruise Credit, you most definitely can be used in collaboration with other offers, at least according to my latest communications with the fantastic Disney Cruise Line crew members! 

    Now, since the phone lines have been quite busy following the announcement for the Disney+ Subscriber Special Offer, I'd definitely suggest you find the cruise you and your crew would like to sail on, and then at the payment screen, you should see your Future Cruise Credit balance as an available method of payment! That'll be the smoothest sailing way to check your balance, but if you don't see that option, my next suggestion would be to call a crew member right as the phone lines open at 8 a.m. Eastern time! 

    It's important to remember that time is running short to use your Future Cruise Credit: All Future Cruise Credits offered due to the COVID-19 operations suspension can be used on or before September 30, 2022. If you are not able to use your Future Cruise Credit, you will be eligible for a refund up to the amount of your original voyage fare. 

    Thank you so much for your question, Joy. I hope that helps you get ready to set sail and that you have the time of your lives! 

    SEA ya real soon! 

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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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