A family enjoys Tiana's Bayou Adventure at Magic Kingdom.
  • On Jul 16, 2025
    Lani from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I find the balance on my disney non-expiration tickets that I purchased eons ago? How do I reserve my day? Can I use it in conjunction with my disney hotel stay / reservations?

    Ahoy and yo ho, Lani! 

    Welcome aboard planDisney, a safe port of information in the wild seas of vacation planning! It sounds like you are preparing to set sail on a Walt Disney World vacation. You’re in for a real adventure! 

    As you noted in your question, it’s been quite some time since Walt Disney World sold non-expiring park tickets, and they no longer offer this option, so these tickets are definitely vintage. But all is not lost! If your tickets still have days on them, then Walt Disney World will honor their value. So it sounds like you’ve got some valuable treasure on board! 

    I talked with a Cast Member and they suggested that you call the Tickets and Hotel Reservations line. They can look up your ticket number, tell you if they still hold any value, and help you convert your old tickets into current passes. You can also email ticket.usage@disneyworld.com for assistance, and include the following information: 

    - Photograph or scan of the front and back of each ticket
    - Your full name
    - Where and when your ticket was purchased
    - Purchaser’s name and form of payment
    - Phone number where you can be reached during the day

    You can also talk to a cast member at Guest Relations outside any of the Walt Disney World theme parks, but be sure to bring the actual tickets themselves. 

    I hope you found this information helpful and that you have a fun-filled vacation voyage, Lani! Don’t hesitate to send any other questions to your mateys at planDisney!

    Magical travels!

    Matt 
thumbnail image for Matthew

Meet the Panelist: Matthew, Minnesota

Hey there! I'm Matt, a husband, dad of three, and amateur Disney Parks historian. When I'm not enjoying the sights and sounds of Adventureland, you'll find me back home in Minnesota developing exhibits for children's museums and science centers. I've been visiting Walt Disney World since I was a kid and now I plan awesome Disney vacations for my own family and friends. Whether it's your first trip or 100th visit to the Vacation Kingdom, I'm sure you have some questions. So let's get you some answers!  Learn More About Matthew

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