• On Oct 7, 2020
    Linda from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I make my final payment that was due yesterday? Can a personal mobility scooter ride on the boat or bus from The Wilderness Campground to the Theme Parks?

    Howdy Linda!

    Welcome to planDisney!  Thank you for sharing your questions with us!

    To make your final payment, go to the Walt Disney World website and click on the My Disney Experience option listed at the top of the page.  Next, you need to log in to your personal account.  After signing in, scroll down to My Plans, Reservations, and Tickets.  You will see your confirmation number listed in this area, and you will also see an option for “Show Details.”  Once you click on the “Show Details” option, then you will see your balance and will be able to make your final payment.  If you are not able to make the payment at that point, then you will need to call the Walt Disney World Resort and make your final payment with a Cast Member over the “Phone.”  I have placed a link to the Walt Disney World Resort phone number in the word “Phone” listed above.

    Your second question was if a personal mobility scooter or ECV can be used on the Walt Disney World Transportation and the answer is YES!  Hakuna Matata, No Worries!  The Walt Disney World Resort has made everything user-friendly. Using an ECV on all Walt Disney World Transportation is easily done.  There is a separate area that you will need to park your ECV while waiting for bus transportation.  All you need to do is find the marker for the bus stop bringing guests to the particular park you are visiting for the day and then look for the handicap symbol located in that area.  Park your ECV in this location so that when the bus pulls up, they can see you, and you will be loaded along with your family first.  The Cast Members that drive the bus transportation system are very helpful and will guide you through the process.  The boat transportation for the ECV is just as simple as if you were to walk on.  If you have time to experience the Disney Skyliner or Monorail during your vacation, then no worries!  Your ECV will glide on to those means of transportation with ease!  

    For all up-to-date information on the Walt Disney World Resort, check out the Disney Parks Blog!  Now it is time to count down the days and minutes until you are off to Neverland!  If you have any more questions, please come back to planDisney, Linda!  We look forward to helping you again!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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