Hi, Christine! Welcome to planDisney.
There's nothing quite like the excitement of planning a Walt Disney World vacation! Just imagining that first walk down Main Street, U.S.A., the nostalgic background music, the delightful smells, the excited faces, the joyful buzz of the crowd, and the sight of
Cinderella Castle gleaming in the distance is enough to make anyone's heart skip a beat. And visiting during the
EPCOT International Festival of the Holidays makes it even more special, Christine. You'll get to learn about festive traditions, enjoy seasonal bites, see beautiful décor, and hear beautiful holiday storytelling from around the world. It's
one of the most wonderful times of the year to visit!
As for payments, you'll want to hop onto the Walt Disney World website from a web browser. Once signed in to your
My Disney Experience account, head to the "My Plans" section, where you should find your reservation details and the option to make any payments. If you'd rather talk to someone or run into any issues, the friendly Cast Members at
Disney Resort Hotel Reservations are always happy to help over the phone. I've noticed that sometimes the "make a payment" option isn't there (it's not always clear to me why that's the case), and so, if that happens to you, speaking with a Cast Member would be the next best step. If you use the chat feature on the Walt Disney World Resort website, someone should be able to help you out. This is usually much quicker than calling over the phone. Finally, if your trip was booked through a travel agent, they'll handle your payments directly.
Enjoy counting down the days until your magical holiday getaway, Christine.
Mike