Greetings Karen,
Welcome to planDisney! I am so excited to see that The Happiest Place on Earth is preparing to reopen in just a few short days. I can’t wait to see pictures of everyone, as they all
Return to a Land of Magic. Just the thought of people walking down Main Street, U.S.A., fills my heart with so much joy! I know Mickey Mouse and all his Pals are all eager to welcome everyone back.
There’s so much to do as many of us are preparing for this exciting return! Like your daughter and her spouse, I too will have to patiently wait for the approval of out-of-state Guests. I’m sure soon, we too will join in on all the fun. In the meantime, to change the name on your tickets, you’ll need to reach out to
Ticket Services. Please be patient as the wait times are very long due to the unprecedented demand to get back to
The Happiest Place on Earth! I highly recommend multitasking during this phone call. Wait times don’t seem as long when you have other distractions, like making dinner or folding laundry. These are the times I usually call, plus the classic Disney Tunes make the chores a little more exciting.
Karen, I do hope this helps answer your questions. I can’t wait until you're finally able to make your
Theme Park Reservations and find your way back to my most favorite place. If you have any other questions,
you know where to find us.
Have a Magical Day!
-Shantel