• On Apr 12, 2021
    Karen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Feb2020 I bought 3 1-day passes (for 3 ppl) & 2 3-day Park Hopper tickets for CO daughter&spouse.Due to DL closure (cv19) we did not go to DL.Each ticket has 1 name.Can I rename tickets to use value of purchase.To make reservations for future trip?

    Greetings Karen,

    Welcome to planDisney! I am so excited to see that The Happiest Place on Earth is preparing to reopen in just a few short days. I can’t wait to see pictures of everyone, as they all Return to a Land of Magic. Just the thought of people walking down Main Street, U.S.A., fills my heart with so much joy! I know Mickey Mouse and all his Pals are all eager to welcome everyone back.

    There’s so much to do as many of us are preparing for this exciting return! Like your daughter and her spouse, I too will have to patiently wait for the approval of out-of-state Guests. I’m sure soon, we too will join in on all the fun. In the meantime, to change the name on your tickets, you’ll need to reach out to Ticket Services. Please be patient as the wait times are very long due to the unprecedented demand to get back to The Happiest Place on Earth! I highly recommend multitasking during this phone call. Wait times don’t seem as long when you have other distractions, like making dinner or folding laundry. These are the times I usually call, plus the classic Disney Tunes make the chores a little more exciting. 

    Karen, I do hope this helps answer your questions. I can’t wait until you're finally able to make your Theme Park Reservations and find your way back to my most favorite place. If you have any other questions, you know where to find us.

    Have a Magical Day!
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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