Man in wheelchair on Expedition Everest
  • On Feb 15, 2022
    Melanie from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My father in law has COPD, a heart condition, and needs assistance walking, years ago he was able to get a medical pass to ride without standing in line. Is that medical pass still available, if not how can he get on rides without waiting for long period?

    Greetings Melanie!

    I am sorry to hear about your father-in-law's health condition. My mother also had COPD, a heart condition, and needed assistance walking, so when we visited Walt Disney World together, I wasn't sure how we were going to balance her health issues while experiencing all that Walt Disney World has to offer. However, I have some good news for you. Walt Disney World offers a Disability Access Services (DAS) program for Guests who have difficulty standing and waiting in traditional queues.

    There are three steps to ensuring your father-in-law receives can register for and use DAS.

    1. Pre-register and set-up a live video chat with a Disney Cast Member prior to your arrival. Please note that your father-in-law will need to be present for this chat. You can set this up anywhere between 2 and 30 days in advance of your visit. If you are unable to pre-register, this is not a problem. You can visit Guest Relations in the park when you arrive.
    2. After you have registered, you can request your first return time. You can do this within the My Disney Experience Mobile app in lieu of having to physically visit each experience for a return time window. You can add your DAS pass within My Disney Experience by clicking the "More" option at the bottom of the screen and then click on the Disability Access Service (DAS) button.
    3. Ensure you have purchased your theme park tickets and have an advanced theme park reservation ahead of time. Enjoy your time in the parks and visit the attractions based on your selected return time window.
    Having DAS will make visiting the parks much more enjoyable for your father-in-law. He will not have to worry about how he will stand in a long queue. Instead he can enjoy spending time with his family and have peace-of-mind. Tears came to my eyes when I visited Walt Disney World with my mom because I began the visit worried about how she would manage, but quickly became ecstatic that the limitations she experienced in many other areas of her life were not a problem in Disney. It truly was a magical visit and we made memories that will last a lifetime. 

    I wish the same for you and your family. I know you will have a magical vacation!

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Meet the Panelist: Stacy, South Carolina

My name is Stacy and I'm a native Carolinian, single mom to two amazing teens, and a Walt Disney World fanatic! My kids and I are Disney Annual Passholders and whether we are celebrating a birthday, running a runDisney race, or simply having a craving for a Mickey pretzel, we visit the most magical place on earth as much as possible! I am ecstatic to share the tips and tricks I have learned over the yEARS as part of the planDisney panel!
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