Dad and Daughter in front of Cinderella Castle
  • On Feb 25, 2021
    Walter from SC Asked

    How much is a fast pass?and can we purchase that only? Also, if we buy theme park tickets, and a hurricane comes on that day or week of our trip, do we get our money back if we cannot access or come to disney.

    Hi Walter,

    Thank you for dropping by planDisney with a question! 

    Unfortunately, FastPass+ service is not currently available. We loved this service, and, in the past, there was no general charge to use it. You just needed valid park admission! Given the current health and safety guidelines, guests must use the Disney Park Pass system to make park pass reservations. 

    Once you book a vacation package or theme park tickets, you will need to link those tickets or that vacation package in your My Disney Experience account. Make sure that everyone traveling with you is connected or listed in your My Family & Friends List in My Disney Experience. Once you purchase and link tickets, you will also need to assign the tickets to each member of your party.

    Since we live along the coast of North Carolina, your question about hurricanes speaks to me! You can review hurricane-related policies in this Hurricane Policy - Frequently Asked Questions. In the event that the National Hurricane Center issues a hurricane warning for the Orlando area or your place of residence, I advise you to call and speak with a Cast Member at 407-939-7675. Whether or not you can receive a refund will depend on how you book. If you book your vacation package or theme park tickets through a third-party vendor or travel agent, you will need to contact that vendor or travel agent to discuss possible refunds and cancellation fees. 

    A few years ago, our area suffered some intense damage after Hurricane Florence. Some areas had extended power outages and flooding. A few of my friends were fortunate enough to be able to drive to the Walt Disney World Resort and stay while repairs were happening here. Not only did they escape the power outages, but they found a little happiness after the storm! 

    Walter, the health and safety of your family is most important to us. While we hope for a quiet hurricane season, Cast Members will be ready to assist you should you need to cancel or reschedule your plans!

    Magic and memories,
    Donyell

thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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