Rock 'n' Roller Coaster
  • On May 7, 2019
    Robert from Scotland Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Fast pass, I’m not at the 30 days yet. But I tried to book a fast pass so I can see how easy/hard it is to do it on the app. All of our tickets are linked but it kept saying we don’t have any tickets linked to this user etc. any ideas why it would say that

    Hi Robert, 

    Welcome back to the Disney Parks Moms Panel and thank you for asking us another question!

    I can completely understand wanting to get a head start if this is the first time that you’re making FastPass+ selections for your upcoming visit to Walt Disney World Resort. The reason why you would get an error message when trying to “test” the FastPass+ system is because you can’t actually use it until your selection window opens 30 days before your visit. 

    The system is likely saying you don’t have any Theme Park Tickets linked under the members of your party because you don’t actually have valid Theme Park admission for the day in question, if you have date-based tickets. If, however, you don’t have date-based Theme Park Tickets, you could always try playing around with selections for a date some time within the next 30 days… but, if you do inadvertently confirm some of those selections, please cancel them immediately so that they can be made available to Guests actually visiting the Theme Parks that day and so that you’ll be able to make your own selections when the time is right! 

    Be sure to read the “FastPass+ - Frequently Asked Questions” page for even more tips and insight. If you do that, you should be good to go the moment your selection window opens! 

    As a final tip, if you find that your FastPass+ selection window doesn’t open at 7 am, Eastern Standard Time, 30 days before your arrival, please contact Walt Disney World Resort for assistance. They’ll be happy to help.

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Related Video

  • thumbnail image for Quick Tip | Top Priorities

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.