• On Aug 21, 2021
    Dale from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our fast pass+ cards came in the mail. Does this count as our tickets? Where can I check? App seems confusing and complicated to us.

    Hi Dale and welcome to planDisney! You’ve come to the right place! I’m happy to help you figure out how to link those cards to your My Disney Experience account. 

    I sometimes get mixed up with the app, so I like to link my theme park tickets, Disney Resort Hotel Collection reservations and even my dining reservations using this link on my home computer. The screen is just bigger and I feel like I can read everything much easier.

    You can also log on to your My Disney Experience account on your computer and look at the task bar at the top of the page. There are options there to link your tickets, vacation reservations and make Disney Park Pass (theme park) reservations. 

    Dale, when it comes to the cards that say “FastPass+,” those are just your theme park tickets. I got so confused when I had those mailed to me for a trip a few years back. It’s just a design on your cards. Another year I got a Goofy admission card and I think on another visit there was a picture of one of the theme parks. The important information is on the back of that card. You need those numbers to link your tickets to your account and get your planning started. 

    I hope I’ve helped clear things up! Please don’t hesitate to come back to see us if you have any more questions. We’re always here to help you with all the details of your next magical visit to the Walt Disney World Resort!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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