Mom and daughter in front of Cinderella Castle
  • On Oct 18, 2019
    Judith from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    A familymember booked a room and tickets for everyone in our party. Now i can’t add my daughter to my fastpass group in my account. We will do lots of things with the whole party, but somethings we want to do as a family. Can i fix this?

    Hi Judith,

    How fun that you'll soon be enjoying a Walt Disney World Resort vacation with lots of loved ones! I hope you're getting excited about all of the wonderful moments you'll experience and memories you'll make!

    I'm sorry to hear that you're having some trouble making your FastPass+ plans. I'm happy to help you figure out how to make plans with your daughter. You'll simply want to link together with her and any other family members through the Family & Friends list within My Disney Experience. If she has her own My Disney Experience account, you'll simply want to follow these steps to connect with her so that you can make plans together. If another family member purchased her ticket, though, I'm wondering if she's listed on their account? If so and her plans are being managed by another adult, you'll need to link with them before you'll be able to link with her. Wherever her information currently lies, the great news is that you'll be able to make FastPass+ plans or dining reservations with anyone on your Family & Friends list, regardless of whether or not you purchased their theme park tickets. When you're ready to make your FastPass+ selections, you'll be able to choose which members of your Family & Friends list you'd like to include for each selection. If at any point you're having trouble and would like some assistance, I'd suggest calling a friendly Cast Member who specializes in My Disney Experience at (407) 939-4357 for help. I'm sending some pixie dust that it will all get straightened out and that you all have a BLAST together!

    Thanks so much for stopping by the Disney Parks Moms Panel, Judith, and please let us know if we can help with anything else as you're planning your trip. I hope that you have a truly magical vacation!

    Missy
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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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