• On Apr 18, 2021
    Zoe from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, my family wanted to plan a trip to California and get two day tickets to Disneyland, but we wanted to know what the refund policy is as we wanted to buy them in case the park opened up for people out of state. Thanks!

    Hi Zoe, 

    Thank you for taking the time to send your question to us here at planDisney, we are glad you stopped by!  It looks like we are both patiently waiting to hear about when out of state and international guests will be able to visit Disneyland Resort, Zoe.  I can't wait to purchase my Theme Park Tickets and reserve my stay at Disney's Grand Californian Hotel & Spa, it has been way too long since my last visit to the Happiest Place on Earth! 

    Due to current State guidelines, Disneyland Resort will open for California Residents, this week, and for out of state and international guests at a later date.  While we wait for more news, I suggest keeping an eye on the Disney Parks Blog as well as the official Disneyland Resort website for the most up to date information and any new announcements.  

    Once Disneyland Resort officially reopens, guests are required to have both a valid Theme Park Ticket as well as a Theme Park Reservation for every day you wish to enter a Theme Park.  Currently, Theme Park Reservations are available up until June 28, 2021, and more dates will be added on a rolling basis.  This gives you some time to purchase your Theme Park Tickets, in hope that Disneyland Resort will open for out of state guests prior to your dates.  Since Theme Park Tickets are non-refundable and non-transferrable, I would recommend waiting until a date has been announced before purchasing your Theme Park Tickets.  When you purchase your Theme Park Tickets, it will ask you to verify that you live in California, and identification may be required when entering the Theme Park.  Once a date has been released, I would also recommend checking the Theme Park Availability Calendar prior to purchasing your Theme Park Tickets, to make sure the dates you would like to visit are available since park capacity is still limited. 

    If you do purchase Theme Park Tickets and cannot use them prior to their expiry dates, you will be able to use the value of your wholly unused Theme Park Tickets toward the purchase a new Theme Park ticket of equal or higher price.  

    I hope that helps make your decision easier, Zoe.  If you have any other questions, please come back to planDisney, we are always happy to help.  

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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