Kids on attraction
  • On Dec 27, 2022
    Loretta from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family will be using the app to get lightning lane passes etc. If we have our tickets linked to our "Mydisneyexperience" tab online, do we have to relink on our phones in the app? We don't want any surprises when trying for ticket

    Welcome to planDisney, Loretta!  We are glad you stopped by with your question.

    Although the My Disney Experience mobile app has additional features and tools not available on the My Disney Experience website, both the app and the website are connected to the same information stored in your My Disney Experience account.  If your tickets are already linked online, you will not need to relink them in the app.  To view your tickets on the My Disney Experience mobile app, use the menu button (3 horizontal lines) in the lower right corner of the home screen to select "Tickets and Passes".  You'll find your Disney Park Pass reservations and any dining reservations on the "Future Plans" tab, and if you'll be staying at a Disney Resorts Collection hotel, you'll find your reservation information on the "Resort Hotel" tab.

    To purchase Disney Genie+ service on the date of your visit, look for the purple banner on the home screen of the app.  You'll be able to reserve Lightning Lane access to over 40 rides and attractions, one at a time, beginning at 7:00 am.  Use the plus button at the bottom of the home screen to select the Tip Board to make your selections.

    Loretta, I recommend becoming familiar with the features of the app prior to leaving home -- that way you'll be a pro by the time you arrive for your vacation.  If you have any additional questions, please feel free to visit planDisney again -- we are always happy to help.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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