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  • On Feb 10, 2018
    Jennifer from KY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family and I will be traveling to WDW in July with two Visually Impaired kiddos, are the handheld descriptive device blue tooth enabled so we can just rent one and connect both kiddo's blue tooth headsets?

    Hi Jennifer,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. Your trip to Walt Disney World will be here before you know it – I’m so excited for you and your kiddos!

    I called Disability Services for you because I wanted to be absolutely sure of the answer to your question. The Disney handheld descriptive device is not Bluetooth-enabled, so you each child will need his or her own device. The Cast Member I spoke with also wanted to be sure you’re aware that each device requires a fully refundable $25 deposit. There’s more information about services Guests with Visual Impairments on the Walt Disney World Website, and the phone number to contact Disability Services is (407) 560-2547 should you have any further questions at all. The website includes a list of attractions where audio description is available at each of the four parks, which should help with your planning.

    Jennifer, enjoy your summer visit to Walt Disney World Resort. I love visiting during summer because it’s a free pass to eat frozen treats at every turn, which meals a daily dose of Dole Whip for me!

    Wishing you a magical vacation,

    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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