mom at computer planning
  • On Dec 14, 2020
    Patty from OR Asked

    Our family had tickets for May 2020 and had to change to May 2021. We want to make sure our accounts are linked for park reservations, etc. My nephew tried to link and he has sent the email to me from the app twice, but it doesn't come thru.

    Hey Howdy Hey Patty!

    Welcome to planDisney, we are jumping in our boots with excitement to see you here today. I’m so ready for you to, ride like the wind on your upcoming visit to Walt Disney World Resort, Patty. I feel like the fun begins the moment I start planning for a trip, so I can’t wait to get your upcoming trip going.

    Planning and visiting with family and friends always adds a bit of Pixie Dust to any vacation. It sounds like you are almost linked with your nephew. Let’s see if we can finish that out. You or your nephew will want to sign in to your My Disney Experience account. (TIP: I find it easier to link up to family members on the official website rather than the mobile app). You will then click on “My Family & Friends”. As you scroll to the bottom of your list you will see “Add a Guest”. Select that option and try adding your nephew with one of the three listed options. (TIP: I like to link up my family and friends by entering their name and age). 

    Once you have completed this step, go ahead and sign back in to your My Disney Experience account and check the “My Notifications'' section next to your name at the top of the website. (TIP: It’s easier to see this on the official website during this process). You should then be able to see the name of the person inviting you to share plans with. After you’ve accepted the invitation to share, you’re all set!

    I hope this helps get Patty’s Roundup all set. If you are still having complications with linking to other Guests, I recommend calling the My Disney Experience MagicBands and FastPass+ line. A Cast Member there will be more than happy to help you get this snake out of your boot.

    So long partner!
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.