Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On Aug 16, 2024
    David from Hants Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have all my family tickets linked to my account and in my Disney app. They would like to store them on their phones so they can have independence. Please could you advise how to do this ? Regards David

    Hiya, David!

    Thanks for bringing us a fantastic Walt Disney World Resort vacation planning question. You're as welcome as can be here at planDisney! Oh boy... it sounds like your family will be making its way to The Most Magical Place on Earth real soon. Get ready for a holiday filled with happy memories! I'd be happy to help you sort out your ticket troubles and get you on the way to your perfect Disney day.

    David, I understand you've linked your family members' theme park admission in My Disney Experience, but you'd like for them to be able to access their tickets on their own devices. Not a problem! If you manage your family members' profiles in My Disney Experience, you should be able to create Disney MagicMobile passes for each of them. (Alternatively, if they manage their own profiles, they should create their own passes from their personal devices.) To create a Disney MagicMobile pass in the My Disney Experience mobile app, follow these simple steps:
    1. Open the mobile app and tap the "☰" icon, then scroll down to select "Set Up MagicMobile Entry."
    2. Tap the "+" icon to create a new pass for eligible Guests.
    3. You'll see a list of eligible Guests for whom you can create a pass. Select the names of the family members you'd like to create passes for. Then, select "Add to [Digital] Wallet."
    4. To share the passes you've created, go back to the "Set Up MagicMobile Entry" tab where you can view all passes in your wallet. Tap "Select Passes to Share."
    5. Select the Disney MagicMobile passes you'd like to share, then tap "Share via Messages."
    David, if you encounter any difficulty, you can always reach out to the friendly Cast Members at a Guest Relations location or the Disney Ticket Center at Disney Springs once you arrive on-site at The Most Magical Place on Earth. Alternatively, if you have any additional questions about your upcoming holiday, you're always welcome to revisit us right here at planDisney. We're all ears!

    See ya real soon,

    Lauren
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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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