Special Needs Family with Mirabel; girl in costume; Encanto
  • On Jul 7, 2024
    Whitney from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a family of 15 with several members requiring DAS will we need to break up our group in order for everyone to be accommodated

    Hi Whitney! Thanks for visiting planDisney.

    I've visited the parks with friends and family who needed accommodations and services for their disabilities, and our experience was always incredibly positive. Disneyland Resort is dedicated to being a welcoming and accommodating destination for all its Guests, which makes life a little easier and the magic of the vacation that much sweeter. If you haven't yet checked out the Accessibility at Disney page, please do so. It should have lots of helpful information beyond just the Disability Access Service (DAS), which isn't intended for all disabled Guests. Speaking with a Cast Member at the kiosk in the Esplanade near Disney's California Adventure Park can also be incredibly helpful, as they can recommend services for certain members of your group.

    Have you had your live video chat regarding DAS eligibility yet? I really recommend pre-registration, so you can enjoy your visit as soon as you arrive. You can chat with a helpful Cast Member up to 30 days ahead of your trip, so you're definitely in the window. Anyone seeking DAS will need to be present for these conversations, so a quick photo can be taken to identify the DAS-registered Guest. Finding out whether you're eligible and getting DAS set up before you arrive if you are will save you time and any potential frustration the day of your visit.

    If you don't pre-register, stop by the Accessibility Services Kiosk in the Esplanade. You can find its location on the Disneyland mobile app's map. The app will also be a handy tool for mobile ordering food and beverages, linking Disney's PhotoPass Service photos, and more throughout your park day. You'll especially want the app for booking and redeeming DAS Return Times. Just look for the three-bar menu on the bottom right side of the app, tap the menu, and scroll to the Disability Access Services tile on the next page. Then tap to book or redeem!

    Currently, the maximum number in a DAS party is 4: the DAS-registered Guest plus up to 3 more Guests. You have a big group! Big groups make for more fun with lots of great memories in my experience. But there can also be some unique challenges traveling in a group. For example, with DAS, you'd need several members of the group to be eligible for your entire group to be a part of DAS parties. I'm not sure whether that will be true for your group or not; that will be determined by Cast Members. But I encourage you to speak to a friendly Cast Member about other potential solutions for the group if not everyone fits in one of the DAS parties, so everyone gets the most out of their experience in the parks together as much as possible. Disneyland Resort currently offers a variety of programs that assist Guests in Accessing Attraction Queues. Hopefully, there's a solution that works for the group.

    I hope this helps!

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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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