Disneyland Resort Holidays
  • On Feb 6, 2023
    Mary from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family recently visited Disneyland December 2022. We purchased Disney's Genie+ with our tickets. How do I access all the photos from our trip on my laptop? I know that the timeline to access them is running out very shortly.

    Hello there, Mary!

    Welcome to planDisney and thank you for bringing your question to us. I hope that you and your family had a wonderful trip to the Disneyland Resort last year and were able to experience some Holiday Magic! It is truly a beautiful time to visit with all the decorations and yummy Holiday themed foods on offer. 

    As you stated, Disney PhotoPass pictures expire 45 days from the date the photo was taken. If you need more time to download them, you may purchase a one-time Expiration Extension through the PhotoPass Products page which will give you an additional 15 days to access them. In order to view your pictures, log into your Disneyland account and select "My Photos" from the "My Disneyland" pull-down tab menu. You then have the option to download select photos or click "select all visible media" to download all photos. 

    If your photos have already expired, I would recommend calling PhotoPass Guest Support. There is no guarantee that they will be able to recover your photos, however. I would urge you to be like the White Rabbit and make haste to try and download your pictures!

    I hope you took home some pleasant memories and souvenirs from your recent trip, Mary. If you enjoyed the Holiday decorations, I would recommend checking out how the Disneyland Resort decorates for Halloween! It is by far my favorite season to visit. 

    I wish you the best in finding your photos and I hope you were able to use the information in this answer. Please feel free to come by planDisney anytime you have any more questions for us!

    "So hurry back, we would like your company.” - From the Haunted Mansion

    -Al
thumbnail image for Al

Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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