• On Dec 21, 2017
    Tiana from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family purchased tickets using the military discount. Does the military member need to be with us at the park? Can we activate our tickets at the resort?

    Hello Tiana!

    Welcome to the Disney Parks Moms Panel! I am so thrilled to answer a question from a Guest that has the name of my favorite Disney Princess – and which also happens to be my name too!

    Military promotional tickets can only be activated by the eligible service member or their spouse. The service member needs to present a valid military ID, and if the spouse is activating the tickets they will need to present their dependent ID card. Please note that all members of your party must be present with valid IDs at the time the tickets are activated, and that one of the tickets purchased must be used by the eligible service member or his/her spouse.

    You can activate tickets at all four theme park ticket windows, at both water parks, and at Guest Relations located at all theme parks and also at Disney Springs. I recommend activating tickets at Guest Relations in Disney Springs the day or evening before you plan to start using them, which will save you time during your first park visit.

    Thank you for reaching out to us at the Disney Parks Moms Panel, Tiana! It was a pleasure assisting you today.

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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