• On Oct 16, 2021
    Christine from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, our family purchased Canadian tickets before covid closed everything down. The boarder is opening in Nov. And we can not possibly use them by Dec.16th. That is literally only 6 weeks. I would like to request an extension if not what is your covid

    Hiya Christine! 

    Welcome to planDisney! Thanks for bringing your question our way! 

    I’m delighted that you took advantage of the promotional Canada Resident Ticket when it was available. You are correct! The expiration date has been extended to December 16, 2021. But, if you feel that you may be unable to use the ticket before the new expiration date, don't worry! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. So, if your ticket expires before you have a chance to visit the Disneyland Resort, simply go to a Main Entrance ticket booth once you're ready to visit the theme parks and ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 

    You are also welcome to reach out to Ticket Services at (714) 781-4636 or utilize the chat functions within the Disneyland Mobile App. A Cast Member would be happy to answer additional questions. 

    I certainly hope you’re able to visit the Disneyland Resort again in the near future! See ya real soon! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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