• On May 28, 2016
    Robin from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My family is planning on visiting Disney World next week. There are two people in our group with a disability, can they both use guest assistance passes?

    Greetings, Robin, welcome back to the Disney Parks Moms Panel, we thank you for your loyalty.

    Walt Disney World Resort continually strives to offer all Guests an inclusive and enjoyable experience. May I invite you to look through Services for Guests with Disabilities in preparation for your visit.

    Disney's Disability Access Service might be a consideration for your two group members. Please take both people with the disability as well as the entire travel party to Guest Relations once inside any Disney theme park to discuss this service with a Cast Member. If the Cast Member grants use of the Disability Access Service, then a photograph will be taken of each person with the disability and the service will be linked to everyone's MagicBands or Theme Park Ticket Media Cards. A full explanation of how to use this service will be given by a Cast Member.

    Robin, you can customize and control your vacation through My Disney Experience online and mobile app for important details such as Advanced Dining Reservations, FastPass+ experiences, personalizing MagicBands and more! You can utilize Disney's FastPass+ system as well as the Disability Access Service and link your entire travel party through Planning with Family and Friends in My Disney Experience to optimize your visit.

    New Experiences await your arrival, Robin!

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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