Mickey and Minnie Statues in Front of Fireworks
  • On Apr 13, 2023
    Sacha from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are a family of 4 and do not have magic bands. How does each member of the family access the check points at the rides if we are using Genie+ and lightning lanes? I have magic mobile set up on my phone but my kids don’t have phones.

    Hi Sacha. Thank you for reaching out to planDisney.

    As you may already know, "Hakuna Matata" means no worries and that's what I want for you. The Disney MagicMobile Service can absolutely help with that motto and ensure that nothing's "a motto" with your vacation! It's such an easy and convenient way to enter the parks, charge food and merchandise back to your room if you are staying at a Disney Resorts Collection Hotel, and let you redeem Lightning Lane reservations. No worries, I'll tell you how!

    For anyone that doesn't have a phone, you can create passes for them on your device. To do so, simply go to the main menu of the My Disney Experience mobile app (easily accessed by clicking on the three horizontal lines in the lower right-hand corner), select "Disney MagicMobile," and then click the plus sign in the upper right-hand corner. Select each Guest and follow the prompts to create their passes. You will then want to add these passes to your phone's wallet like you did with your own pass. You can also share these passes with another adult if they have an iPhone.

    Now that everyone has a pass, once you go to tap into the parks or redeem a Lightning Lane reservation, you will simply open up your device's digital wallet and tap in for each individual pass (you can easily swipe between passes). And in keeping with our theme of no worries, a friendly Cast Member is always there to assist if you need help.

    Please note that some people prefer a physical card to use instead. If this is something you think you and your family would prefer, you can visit Guest Relations or a ticket window outside any of the theme parks, and they can give you a physical card that you can scan for each member of your travel party. The Disney Ticket Center in Disney Springs can also help with this!

    Also remember that there is the option to purchase a DisneyBand at many of the merchandise locations around the resort. My cousin and her husband recently did this for her two kids. The kids used their DisneyBands, the parents used MagicMobile, and the grandparents used physical cards. 

    I told you, Sacha, there is no need to worry. You are going to have a wonderful vacation and I can't wait for you and your family to experience the magic of the Walt Disney World Resort. Be sure to check out my favorite nighttime spectacular, Happily Ever After at Magic Kingdom Park. It'll leave you inspired and the message will stay with you long after you return home.

    If you have any other questions, we're always happy to help! So be sure to reach out again in the future!

    No worries for the rest of your days,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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