Toy Story Land Alien Swirling Saucers Entrance
  • On Jan 27, 2020
    Lori from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My family has no FPs for 2/24. However, when I attempt to choose a FP for that date I get this for everyone but me: "FastPass+ Limit Reached These Guests have reached their maximum FastPass+ allotment". Any ideas why?

    Hi Lori!

    Welcome to the Disney Parks Moms Panel! Kudos to you for going online to make your FastPass+ selections. I am sorry to hear that you are having trouble!

    There could be a number of reasons for your error message. First, check all of your plans in My Disney Experience to be sure that each guest has no more than three FastPass+ selections per day that you have valid theme park admission. Then, I suggest that you make sure each person has valid theme park tickets linked for each day that you are trying to make FastPass+ selections. Log into My Disney Experience, click on My Plans, and then under My Plans, click on Park Tickets. If all of your tickets are not linked, you will need to Link Tickets.

    Also, be sure that you are trying to make those FastPass+ selections at a single park. If you plan to visit two parks in the same day, you must make your three advanced FastPass+ selections at the same park. Once you have used those FastPass+ selections or the time windows have expired, then you may make an additional FastPass+ selection at the same park or a different park using the My Disney Experience Mobile App or at one of the FastPass+ Kiosks. Finally, be sure that you are making FastPass+ selections by tiers. If a park has tiered FastPass+ selections, you can only select one attraction in Tier One and then the rest of your selections must come from Tier Two. 

    If none of these suggestions resolves your problem, I suggest that you contact Website Support. A cast member can access your My Disney Experience account to specifically troubleshoot the problem. 

    Lori, I do hope you get this issue resolved! We have FastPass+ selections to make!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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