Family with Mickey balloons at Grand Floridian; Asian; mother; father siblings
  • On Jul 3, 2024
    Donna from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family has nine Disney tickets for November. Some tickets are date-based and others are not. Can I change them all to date-based to help with Multipass planning? We are staying off property.

    Hello Donna!

    Welcome to planDisney! Thanks for stopping by with your question. I'd be happy to help with some details regarding Lightning Lane passes. Guests will start using the new system in just a couple of weeks, so stay tuned to the Disney Parks Blog and our Instagram account for updates and tips on using the latest features.

    Because you are staying offsite during your November trip, regardless of ticket type, you can purchase Lightning Lane Multi Pass and Lightning Lane Single Pass for your entire party beginning at 7 AM, three days before each theme park visit. Be sure to make theme park reservations for any days you plan to use a non-date-based admission. I have an Annual Pass requiring theme park reservations, but my husband and children do not; we can still secure Lightning Lane Passes as a group for our upcoming August vacation since we will share the same onsite accommodations.

    Regarding your tickets, if you want to modify them but don't see the option on the My Disney Experience mobile app in the "Tickets and Passes" section to "Change Ticket" below each ticket's barcode, you'll need to call Disney, visit a theme park ticketing window, or stop by Guest Relations to see if modifications are possible. Because I have multiple tickets linked to my profile in My Disney Experience, I typically go to one of these locations upon arrival anyway to confirm with a Cast Member that my tickets are prioritized correctly. That is to say, I'm set to redeem my preferred admission each day.

    I hope this has been helpful, Donna. Please write back if there's anything else we can do to clarify ticketing rules and situations. Best wishes for a memorable November adventure, and we can't wait to welcome you "home" soon. Thanks again for visiting planDisney, and have a magical day!

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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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