MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Jun 1, 2024
    Janet from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can my family member view their assigned ticket in their “My Disney Expierence” app?

    Hi Janet,

    Welcome to planDisney!

    It sounds like you might be taking the lead on the trip planning! If so, I salute you! First, I want to be sure you both have a MyDisney account and you are connected through the My Family & Friends List. It sounds like you are connected and you have assigned the theme park ticket to your family member. If this is the case, they should be able to open the My Disney Experience Mobile App, look for a link that says My Tickets & Passes. Your family member should be able to see that ticket there. If not, you may want to check to make sure you have it assigned to the correct profile. Or, have them click on the plus sign in the top right of the Tickets & Passes screen and then select the option to Link Tickets & Passes. 

    Of course, if your family member is unable to see that ticket and you cannot get it linked, you can always call to speak to a cast member in Website Support. Once you have those tickets linked and assigned, be sure to check to make sure you do not need theme park reservations. Also, if you have not yet done so, make a few advanced dining reservations. Since we are typically celebrating someone during our visits (birthdays!), we also try to do one special experience on each trip. I always take a look at the Enchanting Extras Collection. My Jedi-in-Training have conspired with the Gatherers at Savi's Workshop to build lightsabers and secured additional allies after building droids at Droid Depot

    Janet, I hope you are able to confirm that your family member can see their assigned ticket! Finalize those plans and add a special experience. Since our girls are getting older, we are realizing how important these memories are from the teenage years. Sending you a little extra planning pixie dust!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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