Girl at Disneyworld
  • On Jan 8, 2023
    Julia from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    does each family member have to have a separate account to use the My Disney Experience app?

    Hiya, Julia!

    You are as welcome as can be here at planDisney. Oh boy, you are going to love the My Disney Experience mobile app on your upcoming Walt Disney World Resort vacation.  It really puts the magic right at your fingertips.  I love that you can use this convenient tool to manage your trip for everything from Check-In and unlocking your Disney Collections Resort room door to convenient Mobile Ordering to making Lightning Lane selections with the Disney Genie+ service. Did you know it can even help you find your car in the parking lot at select parking locations?  Now that's magic! 

    Julia, one of the great things about the My Disney Experience app is that while each member traveling with you (ages 13 and older) can choose to use the app with their own My Disney Experience account, they don't have to.  One person can manage reservations, Disney Genie+, etc.,  as long as the members of the traveling party are connected to your My Disney Experience account.

    When traveling with a group or a family, I find it is easiest for one person to be in charge of booking Disney Genie+ Lightning Lane and Individual Lightning Lane selections or be in charge of Mobile Ordering and Advance Dining Reservations on behalf of the group. But if other members of your party want to participate in the planning on the My Disney Experience app, they certainly can! In fact, my 13-year-old son loves to keep up with our plans and help navigate the theme park map through the My Disney Experience app on his phone.  

    You'll also have the option to create a Disney MagicMobile pass through the My Disney Experience app that you can store in your device's digital wallet.  Essentially, this will enable you to use your phone or smartwatch in the same way you would use a MagicBand.  You can tap your phone to enter the theme parks, enter your Disney Collections Resort Hotel room, and make purchases.   One important part of the MagicMobile pass is that you can also create Disney MagicMobile passes for the members of your travel party, even if they opt not to download the My Disney Experience app. To do that, follow these steps:

    1. Open the app and tap on "Disney MagicMobile."
    2. First, make a Disney MagicMobile pass for yourself, then tap the blue "+" in the top-right corner to add another Guest.  
    3. Next, select the names of the passes you want to create for your travel party members and follow the prompts to add the pass to your digital wallet.  
    4. After the new pass has been created, tap "Done" until you return to the main pass screen, then chose "Select Passes to Share."  
    5. To share each pass individually, select the box next to one of the passes and tap "Share via Messages."
    6. Select "Share Pass" on the next screen, and repeat this process for each person.

    This will open up your messages and allow you to text the pass to whomever you choose. When they receive your message, they will tap on the Disney MagicMobile pass to save it to their phone's digital wallet.  This way they can use the features of the Disney MagicMobile pass without needing the My Disney Experience app.

    I hope this helps you, Julia, and I hope your Walt Disney World Resort vacation is the wish your heart makes in every way.  If you have further questions, stop by and see me here at planDisney and I'll be glad to help you.

    See ya real soon!
    Keri
thumbnail image for Keri

Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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