Disneyland Resort Halloween
  • On Sep 10, 2022
    Kevin from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a family member who has purchased a ticket that can no go now. How can we refund a ticket?

    Hi there, Kevin!

    I’m sorry for the disappointment. I hope your family member can enjoy a visit to the Disneyland Resort another time soon.

    Although theme park tickets are nonrefundable, you may still be able to use the magic locked inside that extra ticket. Most unused tickets remain valid for several months after purchase. Standard theme park tickets purchased today are valid through December 30, 2023, for one-day tickets. Standard multi-day tickets purchased today must be used within 13 days of the first use or by January 12, 2024, whichever comes first. If you purchased a Summer 2022 California Resident 3-Day Ticket, you may use those three days on any valid and available date through September 15, 2022. If you purchased your ticket directly through Disney, you may even be able to use it after it expires if it was wholly unused before then.

    I hope you can enjoy the value of that extra ticket soon. If you have another family member or friend that could use the ticket, feel free to give it to them. You can call the Tickets phone line if you would like to change the name on the ticket. Or you may simply assign it to a new person by the Cast Member at the park entrance when they digitally link the security photograph to it, even if their name doesn’t match. Or if you want to cancel the theme park reservations linked to that one ticket, you may do so from the "My Theme Park Reservations" page. Then that ticket is free to have a new park reservation made for it on a future date that the ticket is still valid and when reservations are available.

    I hope one of those options works well for your circumstances, Kevin. If you have any more questions about this or other topics related to your visits to the Disneyland Resort, please don’t hesitate to visit us again at planDisney.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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