dlr planning 12
  • On Mar 26, 2023
    Stacey from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a family member with a physical disability. We will be coming to Disneyland Park on Tuesday 3/28 and Wednesday 2/29 - she will need a wheel chair and I need to know what type of disability accommodations she is eligible for.

    Greetings, Stacey,

    Yeehaw! You’re in for a rootin', tootin' time as you visit The Happiest Place on Earth. Now, let’s rustle up some relevant information to help you know what to expect.

    The Disneyland Resort strives to provide a magical experience for all Guests, including those with disabilities. If your family member needs to rent a wheelchair or Electric Conveyance Vehicle (ECV), the rental facility is located immediately outside the main entrance to Disneyland Park. Guests with mobility disabilities may review the various types of accommodations and procedures for different attractions. Guests with other types of disabilities may find information by emailing Disney Parks Disability Services or calling them at (407) 560-2547 24 hours a day. Or if you are already in the parks, simply stop by any of the many Guest Relations locations located throughout both parks.

    Most attraction queues accommodate a wheelchair or ECV without any problem. If an attraction queue includes stairs or narrow paths, you may speak with a Cast Member at the attraction entrance or possibly the attraction exit to request an appropriate accommodation. In a few cases, you may need to reserve a return time that will be based on the current estimated standby wait time of the attraction.

    Tony’s Tip: Some Guest Relations locations may have a copy of the Guide Book for Guests With Disabilities available. But I highly recommend consulting the Disneyland mobile app for the latest information about each attraction. You may access attraction details from the app’s Tip Board found on the ☰ feature menu or from the Attractions view on the interactive map. When opening an attraction-specific screen, simply expand the “Accessibility & Other Information” section. The interactive map also includes a filter feature that allows you to select various levels of accommodation for mobility disability.

    I hope you and your family have a marvelous time making magical memories together, Stacey!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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