Hiya Ann,
Welcome to planDisney! I hope you are excited about visiting the Most Magical Place on Earth. So many new and incredible things will happen at Walt Disney World over the next few years! After the D23 Expo last weekend, I am even more excited to visit than usual.
Walt Disney World is all about making dreams come true, so that starts with making all Guests feel comfortable if they can do so. Since Theme Park tickets are not transferable, fingerprint scans are utilized for verifying identity. With that being said, if your family member is not comfortable providing their finger scan, they do have the option of using a photo ID to match their ticket. In order to do so, your family member should speak to a Cast Member at
Guest Relations outside of the Theme Park before trying to enter.
I hope you all have a magical vacation, Ann! If you need anything else, please come back and see us!
Happy Planning,
Ashley F.