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  • On Jun 12, 2022
    Jerold from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a family member with limited mobility that wanted to rent a bike at Castaway Cay and was wondering if they had adult tricycles or tandem bikes available.

    Greetings, and welcome to planDisney, Jerold!

    I thank you for your excellent question, Jerold and can imagine how very excited you are about your upcoming sailing with Disney Cruise Line! A full day at Disney's private island in the Bahamas, Disney Castaway Cay will be a day like no other as you bask away on fine, sandy beaches offering crystal-clear waters enjoying complimentary beach loungers, chairs, umbrellas and a bountiful beach BBQ buffet! Jerold, exploring the island is great fun and quite easy to do as walkways are paved and wide enough to accommodate all Guests who may need their scooter or wheelchair during their visit. An open-air tram picks up Guests near the ship making traversing the island even easier. 

    Bike Rentals at Disney Castaway Cay at this time offer two-wheeled bikes for Guests to enjoy. I, too, am hoping for tandem bikes and adult tricycles someday soon as my son can only ride using such a bike. It would be so much fun riding along the airstrip with him to reach the lookout for stellar views throughout the island. If using a wheelchair or scooter, your family member is welcome to use it on the island and then use the sand wheelchairs if they wish to spend time on the beach (pending availability).

    Jerold, if any fun activities interest you, in consideration of your family member, please refer to the available Port Adventures on Disney Castaway Cay that offer accessibility accommodations that may be of interest to you.

    Please Note:
    Be sure to complete your Disney Cruise Line Online Check-In 30-days before your sailing to complete the necessary documentation and select your port arrival time. As soon as your balance is paid off please refer to your Castaway Club member advance booking window that will open for any premium experiences needing a reservation not included in your cruise fare.

    Download the Disney Cruise Line Navigator App which will enable you to view and manage your reservation(s) before and during your sailing. Using the Disney Cruise Line Navigator App during your voyage, you will be able to enjoy the savings toward a Future Disney Cruise Line Onboard-Only Offer!

    Please refer to Disney Cruise Line's Services for Guests with Disabilities which may be helpful for your family member - for further questions kindly contact Disney Cruise Line Special Services at:

    Phone: (407) 566-3602 Fax: (407) 566-3760 TTY: (407) 566-7455 
    Email: SpecialServices@disneycruise.com
    Mail: Disney Cruise Line Special Services, P.O. Box 10210, Lake Buena Vista, FL 32830-0210.

    Jerold, I am sorry that my response was not the one you were hoping for, perhaps one day soon our loved ones can enjoy breezing through their exploration of Disney Castaway Cay on a tandem bike or adult tricycle, you just never know.

    It was my pleasure assisting you today, and I wish you all a wonderful voyage with Disney Cruise Line!

    Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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