• On Feb 6, 2021
    Debbie from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    A family member has booked WDW tickets and park access but has an extra ticket/access for someone who is not coming. Can that ticket be used by someone else?

    Welcome to planDisney, Debbie. Thanks for taking the time to stop by with your question for us. 

    During these crazy times of pandemic, many people’s vacation plans are influx. For my upcoming trip to the Walt Disney World Resort, I actually encountered a similar issue and had to reassign an extra ticket. 

    So long as the extra ticket has not been used yet, your family member can easily assign it to another person. It is a fairly simple process – be sure the person you plan to give the extra ticket to is someone linked on your Family & Friends List. (Be sure to cancel any park reservation(s) associated with the previous traveler.) 

    To reassign the ticket: You can log on to your Disney account on the Walt Disney World Resort website, or access your My Disney Experience mobile app. On the mobile app, click on the three small horizontal lines on the lower right corner to open up the menu, where you’ll see “Tickets and Passes”. From there you can reassign your ticket to another person listed on your Family & Friends List.

    However, if the ticket has already been used (even if there are subsequent days left), the ticket is not transferable to another person. Sometimes, Stitch can wreak havoc and cause glitches with My Disney Experience. If you or your family member has any issues, please contact My Disney Experience at (407) 939-4357 and a Cast Member will gladly provide assistance.

    Be sure to check out Disney Parks Blog and the Walt Disney World Resort website for the latest updates and official Disney news as you plan your upcoming trip! If you have further questions, please swing by planDisney again. We are all EARS to help!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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