Welcome to the Disney Parks Moms Panel, Christine!
With My Disney Experience, changing a character image is super easy, and fun too! Here are the steps needed to harness the magic of a new Disney character image for an account.
If the family member manages their own My Disney Experience Account:
• From the My Disney Experience drop-down menu on the
Walt Disney World® Resort website, under
My Account, select "My Profile."
• Right under the current image and account name, you'll see in blue "Change Character," select that link.
• Next, make a selection from the images of available characters, scroll down to the bottom and select "Done." It's that easy!
If you manage the family member's account:
• From the My Disney Experience drop-down menu, under
My Account, select "My Family & Friends List." From there, you'll see all the accounts that are linked to you.
• Select the blue "Update" link and a profile box will appear.
• You will then see "Update Character" under the family member's current image.
• Select their preferred new character image, scroll down to the bottom and select done.
You can also make these changes from your smartphone with the My Disney Experience App! These steps are easy, too. Please do not hesitate to reach back out to me if you'd like assistance via the app.
I hope this helpful, Christine! I also hope your family member has fun selecting a new image. I just changed mine myself. I decided to capture the free spirited nature of Moana - she called me.
Faith