• On May 22, 2017
    Christine from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    A family member is assigned a character image on My Disney Experience. How can the character image be changed?

    Welcome to the Disney Parks Moms Panel, Christine! 

    With My Disney Experience, changing a character image is super easy, and fun too! Here are the steps needed to harness the magic of a new Disney character image for an account. 

    If the family member manages their own My Disney Experience Account:
    • From the My Disney Experience drop-down menu on the Walt Disney World® Resort website, under My Account, select "My Profile." 
    • Right under the current image and account name, you'll see in blue "Change Character," select that link.
    • Next, make a selection from the images of available characters, scroll down to the bottom and select "Done." It's that easy! 

    If you manage the family member's account:
    • From the My Disney Experience drop-down menu, under My Account, select "My Family & Friends List." From there, you'll see all the accounts that are linked to you.
    • Select the blue "Update" link and a profile box will appear. 
    • You will then see "Update Character" under the family member's current image. 
    • Select their preferred new character image, scroll down to the bottom and select done.

    You can also make these changes from your smartphone with the My Disney Experience App! These steps are easy, too. Please do not hesitate to reach back out to me if you'd like assistance via the app. 

    I hope this helpful, Christine! I also hope your family member has fun selecting a new image. I just changed mine myself. I decided to capture the free spirited nature of Moana - she called me.

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Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

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