Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Apr 13, 2024
    Kylie from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family (husband, 2 daughters (age 4, 2and my mom and dad in law) and I in Sept. 2025 in the past I qualified for DAS due to my inability to regulate my blood sugar for extended period of time especially in the Florida heat. Can I still use DAS in 2025?

    Hi Kylie,

    Welcome to planDisney!

    You are correct in noting that the Disability Access Service (DAS) has changed. Having used this service in the past for my family, I understand how valuable it is. While we cannot verify your eligibility, we can share current information. Please also know that, with the new changes to DAS, eligibility should be determined in the pre-arrival video chat process or using the video chat process on-site. Please note that, given your arrival dates, in-person registration will not be available at Guest Relations. Also take a look at the comprehensive list of Services for Guests with Disabilities.

    Since your trip is more than a year away, I would encourage you to continue planning. Of course, keep an eye on updates to the website and planDisney as we get more information during the implementation process. My family continues to visit Disney because we have been so supported by all of the services for guests with disabilities. If you have not already started using these, I also suggest the theme park Guide Maps that provide accessibility information.

    I do have a few final tips - if you have not previously used the advanced dining reservation system or Mobile Food & Beverage Ordering, I strongly suggest both. We use these to strategically reduce the amount of time we spend in lines. When using Mobile Food & Beverage Ordering, remember to check the available pick-up times before the time you actually want to eat. 

    Kylie, I know this may not give all of the details you need for your upcoming trip. Trust that we are watching the implementation process and over the next few months there may be additional details that will give more guidance. 

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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