Hi Josie,
Welcome to planDisney! How exciting to be looking ahead to your special Disney Cruise Line vacation. You’re in for a magical escape with beautiful destinations, impeccable service, and amazing onboard experiences.
One of the things I love most about being at sea is feeling disconnected from our daily notifications and distractions to truly relax and “unplug”. I also understand that it’s critical to know how family members on land can contact you in any emergency.
I had trouble finding this information on the Disney Cruise Line website so I spoke with a Crew Member on your behalf today, Josie. They confirmed the number is not on the website but shared this important information with me:
- For shore to ship calls, call 1-888-322-8732 and select the option for your ship when prompted. Please know there is a fee for these calls.
- Please leave the name of the ship and your stateroom number with your family members along with this emergency number. They will need those details to reach you.
- Please be sure to share the Disney Cruise Line website and main phone numbers with your family as well, since this emergency number could change and is not currently listed online. From there they can also contact Disney Cruise Line directly to get the current information to connect to your ship.
While I choose to be disconnected on a cruise, you don’t have to be thanks to the magic of technology! Once onboard you may
purchase a Connect @ Sea package which allows you to
connect to the Internet at various levels of use throughout your cruise and stay in touch with family at home. Find detailed pricing and options in the
Disney Cruise Line Navigator App once onboard.
I hope this information brings you peace of mind in staying in touch with loved ones.
Don’t hesitate to come back to planDisney with additional questions as you finalize your vacation details.
Wishing you a safe, happy voyage!
Amy