Mickey dressed in holiday clothes in front of a Christmas tree.
  • On Nov 18, 2024
    Jeff from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family is heading to Disney World December 23-29. I am having a couple of issues with our profiles. My youngest son, Bryson, is managed by my mother who is not going on the trip. My oldest, now has a phone and should be able to link his band to his cell

    Hi, there!

     Welcome to planDisney, Jeff. I'm so happy you stopped by and even happier to hear you're planning a visit to the Walt Disney World Resort this holiday season! You're sure to have a fa-la-la-la-fabulous visit.

     I'm sorry to hear you're experiencing some difficulty managing everyone's profiles in My Disney Experience. This handy Disney vacation planning tool can be super helpful, but little glitches are anything but magical. If you and your youngest son are connected on Family & Friends on My Disney Experience, you can still make plans for him, but unfortunately, if your mother created the profile for him, she's the only person who can manage his profile and settings. The only way to change who manages your son's profile is to call the My Disney Experience line. A friendly Cast Member there will be happy to assist you! Be sure to have all your son's My Disney Experience profile information on hand, as well as your mother's.  

     If your oldest child is at least 13-years old and they don't already have a My Disney Experience account, they may create one. Just be sure that you're connected through Family & Friends so that you can make and share plans together!

     Take some time to read Your Ultimate Holiday Guide for Everything Walt Disney World as you're counting down the days to your vacation. It has all the tips and information you need to plan a very merry visit next month!

     I hope this was helpful, Jeff. Please let us know if you have any other questions about your Walt Disney World Resort vacation! We'd love to help you plan a magical stay.

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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