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  • On Jun 30, 2013
    Andrea Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi! Our family is headed to Disney in December for our first visit. We have our trip booked as well as the dining plan, but are having trouble with our travel agent :-( Anyhow, where do we obtain our refill mug as well as our dining plan information?TY!

    Hi, Andrea!

    No worries!

    When you check in to your Walt Disney World Resort hotel, you'll be advised of all of the entitlements on your Disney Dining Plan. This will include a printout of your total number of snack and meal entitlements; you'll then be able to take your Key to the World Card over to the dining location of your resort, where you can pick up your Resort Refillable Mugs (1 per person on the Dining Plan.)

    That mug will save you lots of time and money by enabling you fill up at any fountain location at your resort. Then, when your vacation is over, you'll think of all of the wonderful moments you enjoyed each time to use it at home. (These are my favorite travel mugs, and because they are capped, our younger child is allowed to enjoy some hot chocolate while snuggling in on the sofa on a chilly day.)

    Take a look at the link above, and send me another question which includes which Dining Plan you've chosen. I'd be happy to walk you through your entitlements, how best to use them as well as suggest locations for your family's favorite meals. (It's so much fun helping a new Guest learn how to pack the most pixie dust into an upcoming trip. I love it!)
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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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