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  • On May 4, 2022
    Crystal from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a family group of 11, adults and children. How do I use the genie plus and lightlane? How do we use genie plus lightinglane if a group wants to go to one ride and some to another ride? with one account

    Greetings, and welcome to planDisney, Crystal, we thank you for your excellent question!

    Disneyland Resort with a larger group is exciting, the more the merrier and the memories will be just grand, I am so happy for you!

    Crystal, planning and managing your Disneyland Resort visit couldn't be easier when using the Disneyland Mobile App after you have completed a few steps to pave the way, so let us begin planning your visit to The Happiest Place on Earth! 

    Whether you will be purchasing your Disneyland Resort theme park tickets or have already purchased them, please link all the theme park tickets to your Disney account via the My Disneyland planning area, or on the Disneyland Mobile App by tapping the three stacked lines bottom right to lead you to your Welcome page and from there please tap on Tickets and Passes. Either method will enable you to enter the ticket ID numbers to link all tickets. This is an important step.

    Crystal, if you have not yet purchased your Disneyland Resort theme park tickets, during that process, kindly select the Disney Genie+ service for each ticket and then that option will latch on to your tickets. From the point of purchase, you will be prompted to make a Disneyland Resort - Theme Park Reservation for each theme park ticket - another crucial step!

    If you have already purchased your Disneyland Resort theme park tickets and have not added the Disney Genie+ service, don't worry, just make sure you have secured Disneyland Resort - Theme Park Reservations and have linked all tickets to your Disney account, and as soon as you enter your reserved theme park, using the Disneyland Mobile App select View My Day from your Home Page and then select Take Today to the Next Level - Get Disney Genie+ for Today for all in your travel party. You will have, at this point created a list for your travel party.

    When selecting Lightning Lane arrival windows, you will be able to select those from the theme park tickets linked to your account who want to ride from your list. Those not selected for a specific Lightning Lane entrance will then be able to select a different Lightning Lane entrance. You may select your Lightning Lane entrance arrival times from any linked account using the Disneyland Mobile App.

    To enable all app transactions, such as purchasing the Disney Genie+ service just after you've entered a theme park, it's a good idea to add your Payment Method (up to six) via My Profile in your Disneyland Mobile App. By doing so, you will also enjoy Mobile Food & Beverage Ordering and Merchandise Mobile Checkout!

    By purchasing the Disney Genie+ service you will also benefit from unlimited digital downloads of Disney PhotoPass attraction photos including Magic Shots from your day!

    I hope this information is helpful, Crystal, and I wish you all the happiest visits to Disneyland Resort!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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