Father and daughter on Dumbo
  • On Apr 14, 2022
    Jill from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our family in our friends and family list can see myself and my husband (18+), but not our minor children. So when they make plans for us, they cannot add the kids to our reservations. Therefore, we miss out on Fast Passes together, etc. Help.

    Hiya Jill!

    Welcome to planDisney, the most magical place on the internet! I am so glad that you stopped by to ask us your question, and I am honoured that we get to help you today. There is truly no better place to bring the family together than at the Walt Disney World Resort, especially during the World's Most Magical Celebration!

    You are correct that this is a bit of a challenging situation when linking your whole family together. As you know, children under 13 cannot have their own My Disney Experience account. Consequently, this means that only one adult is supposed to be managing the child's profile and making reservations for them. However, there are still a few things you can do to try and make sure your whole party can stay together! First, if you all have a shared Resort hotel reservation, your family can try to add the kids' profiles through the reservation. Indeed, click on "My Family & Friends" in the "My Disney Experience" tab, and once you have clicked on "Add a Guest," you will select "Import from a Walt Disney World Resort hotel reservation." Second, another option would be to select "Find through my connected Guests." If this still does not work, I would suggest contacting a Disney Cast Member and they will be able to help you with this situation.

    Now, once your whole party is linked to your Family & Friends List, that is when the fun begins! Did you know that the Walt Disney World Resort has an entirely new system, including Disney Genie, Disney Genie+ and Individual Lightning Lanes? These new programs open up a whole new world of possibilities, and I am so excited for you to discover them! Disney Genie is a complimentary service that makes a full itinerary based on your interests and real-time data. Then, if you would like to be one jump ahead of the *line*, try the new Disney Genie+ service! You can either add it to your tickets upon checkout or purchase it on your My Disney Experience mobile app on the morning of your visit. Similarly, if you want to experience a few of the most popular rides, you may also use Individual Lightning Lanes. They are like individual FastPasses and can be purchased on the My Disney Experience mobile app as well. Log into your mobile app for all information and pricing, and click on "My Genie Day" in the three-bars menu.

    I hope this was helpful, Jill, and that you and your family will have the best day ever on your next Disney vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach out. You ain't never had a friend like us! 

    Have a magical day, 

thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.