• On Jan 7, 2017
    Jennifer from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My family of four is will be at WDW for spring break in March. Our 7-year old son has Autism and I'm trying to find out information on any special needs accomodations that currently exist. Where is the best place to looK?

    Hi Jennifer,

    Thank you for bringing this question to the Disney Parks Moms Panel. How exciting that you are planning a trip to the most magical place on Earth! I am sure your son is amazing and trust that he will have a wonderful time. There are several services offered for Guests with Disabilities. On our last visit to the Walt Disney World Resort, we were able to make use of the Disability Access Service for my husband. With the Disability Access Service, we could approach a Cast Member at most rides and/or attractions and ask for a return time window. The service operates very much like the Fast Pass+ service. But there are key differences.

    To use the Disability Access Service, you will need to register your son at a Guest Relations Main Entrance location. A Cast Member will then link the Disability Access Service to your son's Magic Band. When using the service, you will need to approach a Cast Member at an attraction, explain that your son has Disability Access Service, then request a return time for the ride. We were not able to use the service for every attraction, but it worked for most. Once your ride time arrives, you may all return to ride with him, but his Magic Band will need to be scanned first to enter the ride queue. 

    We were able to use the Disability Access Service along with our pre-booked Fast Passes. It was a lifesaver for my husband!  As always, services can change, so just check with a Guest Services Cast Member when you arrive.

    Wishing you the happiest of memories!

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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