Family AA Taking Photo with Mickey and Minnie Mouse
  • On Jul 12, 2025
    Kathy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! We are a family of 4 and are going to Disneyland at the end of July. My daughter, now 13 is on the spectrum. Being too excited, I bought a Lightning Lane multipass and forgot about the DAS. Can I still apply for DAS, and can I refund the LLmulti-pass?

    Hiya Kathy, and welcome to planDisney!

    Can you believe your Disneyland Resort adventure is just one week away? How exciting! It sounds like you're already doing a fantastic job planning a magical visit for your family. I can certainly understand how your excitement led you to purchase Lightning Lane Multi Pass—when I’m at Disneyland, I want to experience absolutely everything, and that’s a great way to do just that!

    You'll be happy to know that you can absolutely still register for Disability Access Service (DAS) for your daughter! In fact, you can register as early as 60 days before your visit. There are a couple of convenient ways to do that. If you'd like to take care of it before you arrive, you can register online by visiting the DAS registration page and participating in a live video chat with a friendly Cast Member. Alternatively, you can register in person on the day of your visit. Simply stop by the Accessibility Services Kiosk near the Main Entrance Esplanade between Disneyland Park and Disney California Adventure Park. Please note, either way you choose to register, your daughter will need to be present during the conversation, as she's the one who will be utilizing DAS.

    Now, let’s chat about your question regarding a refund for your Lightning Lane Multi Pass. I know this isn't exactly the pixie-dusted answer you were hoping for, Kathy, but the Disneyland e-ticket terms and conditions note that Lightning Lane Multi Pass is generally non-refundable. However, here's where a little extra magic might come into play! My best recommendation would be to discuss this directly with the Cast Member when you're registering for DAS. While I can't guarantee a specific outcome, they are truly wonderful at finding solutions and might be able to work some Disney magic for you. It's always worth asking!

    Last, but certainly not least, I also wanted to share some extra magic about your upcoming trip! You'll be visiting during the Disneyland Resort 70th Celebration! Get ready for exciting new experiences, vibrant entertainment, and special treats that will make your visit even more unforgettable. My favorite recommendation is to grab a spot on Main Street, U.S.A. or near “it’s a small world” for the Paint the Night parade. With more than one million sparkling lights (literally!), it’s a must-see. If you find yourself at Disney California Adventure Park, then you simply must check out World of Color Happiness! as well. And for your taste buds, prepare for a delicious array of limited-time celebratory food and beverage options across the entire resort, from unique churros to themed treats and savory bites!

    I hope this helps you prepare for a truly wonderful trip to the Happiest Place on Earth, Kathy! The countdown is on, and the magic is calling! If you think of any other questions before you wave hello to Mickey and Minnie, just let us know. We're always happy to help here at planDisney!

    Cody
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Meet the Panelist: Cody, California

Hiya, pals! I'm Cody, a native Midwesterner who traded the cornfields of Illinois for the California sunshine. With my husband, two pups, a bearded dragon, and a desert tortoise, it's an "Animal Kingdom" life every day! I love helping others plan magical Disneyland Resort vacations—whether traveling with family, friends, a sweetheart, or going solo. I'm thrilled to be a planDisney panelist, and I'm just as excited as you are to help plan your unforgettable adventure to the Disneyland Resort! Learn More About Cody

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