• On Jun 15, 2020
    Joseph from UT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family has Disneyland 3-day park hopper gift cards that we received for Christmas. Are we able to redeem them now to make a reservation once the park reopens? The expiration date is January 2021. Do you think that date will be extended due to COVID-19?

    Hey howdy hey, Joseph! You’ve got a friend in me at the Disney Parks Moms Panel, and I’d love to help you with your question!

    I’m so excited for the phased reopening of Disneyland Resort starting in July! What a wonderful Christmas gift you and your family received, too! Yes, I do believe you should be able to redeem your 3-Day Park Hopper Tickets to be used with the new reservation system when it becomes available. To get started, I recommend linking your tickets to the Disneyland app. After creating a Disney account, scroll down until you find “My Tickets,” then, in the top right corner, click on the blue “+”. Select the option to “Link Tickets & Passes.” Next, scan the barcode for each ticket that you’d like to link, or enter the ID numbers manually. Then, continue entering the remaining tickets for your family in the same manner. Please keep in mind,  however, that this information pertains to tickets purchased through Disneyland Resort, and not necessarily to tickets issued by outside vendors. If you aren’t able to scan and link your tickets, I recommend calling (714) 781-4636 for additional help from a Cast Member. They should be able to help you determine if you’ll be able to link your tickets to your Disney account so you can participate in the new reservation system when it becomes available.

    As for the expiration date of your tickets, I recommend checking out this link on Disneyland.com, so you can determine which type of ticket you have, and if any expiration extensions are being offered. According to this “Update on Disneyland Resort Operations” page, wholly unused multi-day tickets are valid for a future visit through the end of their respective validity period. I recommend checking your individual tickets for more details. If you’re able to link your tickets to the Disneyland app, you should be able to see your expiration date there, too.  

    The Disneyland Resort hasn’t announced when the new theme-park reservation system will be available just yet. Here’s what we do know: The Resort will manage attendance through a new reservation system that will require all Guests to obtain a reservation for park entry in advance. Reservations will be subject to availability. We should have more information about this new system soon, so I recommend keeping an eye on the Disney Parks Blog and on Disneyland.com for the latest updates. 

    I hope this information helps. Joseph! Please stop by with any additional questions… we’re all EARs!
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Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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