Hi there, Kelly! Welcome to planDisney, and thanks so much for stopping by. I’m so glad to hear you’ll be making a summer visit to Walt Disney World! Your step-daughter must be so excited!
MagicBands are the ultimate in Disney “flair!” They allow you to
express yourself while living your Disney adventures as hands-free as it is possible to be! Each MagicBand can only be linked to one account, and it sounds like your stepdaughter’s has been linked to hers since she has successfully used it in the past. The way to “connect” it to your
My Disney Experience account is to add her as a Guest within your
Family & Friends list! Once this is completed, and she or an adult has approved this via the e-mail they will receive, she should be reflected within the list, and you should be able to make plans for her! Plus, the MagicBand(s) linked to her account should be visible as well.
Kelly, I hope that this advice helps you to continue to make magical plans for your family! If you are unsuccessful after following the steps above, simply contact Disney’s Website Support line
via phone. Also, please know that we are always here and happy to help with any other questions you may have!
Wishing you many magical memories,
Clara